Privacy Policy

Effective Date: July 12, 2025Last Updated: July 12, 2025

Overview

ListWAI processes your data solely to create and manage marketplace listings. We encrypt sensitive information, don't sell your data, and provide you complete control over your information.

Information We Collect

Account Data

Email address, name, and authentication credentials.

eBay Connection

When you connect your eBay account, we securely store encrypted API tokens and your eBay username as required by eBay's API License Agreement. We never store your eBay password.

Listing Content

Product photos, titles, descriptions, and pricing information you create.

Usage Data

Feature usage counts and access logs necessary for subscription management and service functionality.

How We Use Your Information

  • Authenticate your account and maintain login sessions
  • Process photos through AI to generate listing content
  • Create and manage listings on eBay via official APIs
  • Process subscription payments and track usage limits
  • Provide customer support

Data Sharing

eBay

Your listing data is transmitted to eBay through their official APIs in accordance with their API License Agreement and Privacy Policy. This is essential for listing creation and management.

Service Providers

  • ImgBB: Hosts product images (automatically expire after 180 days)
  • Google AI: Processes photos for content generation
  • Stripe: Handles subscription payments (we don't store payment details)

We don't sell, rent, or trade your personal information to third parties.

eBay API Compliance

This application operates under eBay's API License Agreement and Developer Program requirements. By connecting your eBay account, you acknowledge that:

  • We access your eBay account solely for listing management purposes
  • Data transmission to eBay follows their security and privacy standards
  • You remain subject to eBay's User Agreement and Privacy Policy
  • We comply with all eBay developer requirements for data handling

Data Security

We implement industry-standard security measures including encrypted storage of eBay credentials, secure password hashing, and encrypted data transmission. All data is protected according to current security best practices.

Data Retention

  • Account Information: Retained while your account is active
  • eBay Credentials: Stored until you disconnect or delete your account
  • Listing Data: Retained for account functionality; deleted within 30 days of account deletion
  • Images: Auto-expire from hosting after 180 days
  • Usage Data: Retained as needed for billing and service functionality

Your Rights

Access: Request a copy of your personal data
Export: Download your listing data in standard formats
Delete: Remove your account and associated data within 30 days
Disconnect: Revoke eBay access and delete stored credentials immediately
Correct: Update your account information at any time

Cookies

We use essential cookies only for session management and user preferences. No tracking or advertising cookies are used.

International Processing

Data may be processed in the United States and other countries where our service providers operate, always within appropriate legal frameworks.

Age Requirement

You must be 18 or older to use this service.

Policy Updates

Material changes will be communicated via email 30 days in advance. Minor updates may be posted without notice.

Contact

For privacy questions, data requests, or eBay API compliance inquiries:

Email: privacy@listwai.com
Response Time: Within 30 days

Legal Basis

We process your data based on:

  • Contract Performance: To provide our listing creation services
  • Legitimate Interest: For service improvement and fraud prevention
  • Consent: For optional features and communications

This policy complies with applicable privacy laws including GDPR and CCPA where applicable.

This application is an independent service and is not affiliated with, endorsed by, or sponsored by eBay Inc.